Privacy Policy

Your privacy and data security are our top priorities

Last Updated: January 2025

Introduction

LCTX ("we," "our," or "us") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our products.

By using our website, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

When you make a purchase or contact us, we may collect:

  • •Name and contact details (email, phone number)
  • •Shipping and billing addresses
  • •Payment information (processed securely via Stripe/PayPal)
  • •Order history and preferences

Automatically Collected Information

When you visit our website, we automatically collect:

  • •IP address and browser type
  • •Device information
  • •Pages visited and time spent
  • •Referring website
  • •Cookies and tracking technologies

How We Use Your Information

We use the information we collect to:

✓Process and fulfill your orders
✓Send order confirmations and shipping updates
✓Provide customer support
✓Improve our website and services
✓Send marketing communications (with your consent)
✓Detect and prevent fraud
✓Comply with legal obligations

Information Sharing & Disclosure

We may share your information with:

Service Providers

Payment processors (Stripe, PayPal), shipping companies, and email services that help us operate our business.

Legal Requirements

When required by law, court order, or government regulations.

Business Transfers

In connection with a merger, acquisition, or sale of assets.

We will NEVER sell your personal information to third parties for marketing purposes.

🔒 Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

•SSL encryption for data transmission

•Secure payment processing via Stripe and PayPal

•Regular security audits and updates

•Limited employee access to personal data

Your Privacy Rights

Under applicable privacy laws in the UAE and Saudi Arabia, you have the right to:

→Access your personal information
→Correct inaccurate or incomplete data
→Request deletion of your data
→Object to processing of your data
→Opt-out of marketing communications
→Request data portability

To exercise these rights, contact us at hkjenholtd@gmail.com

🍪 Cookies & Tracking

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content.

You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.

We use:

  • • Essential cookies (required for website operation)
  • • Analytics cookies (Google Analytics)
  • • Marketing cookies (with your consent)

Contact Us

If you have any questions about this Privacy Policy or how we handle your data:

📧 Email: hkjenholtd@gmail.com

📞 Phone: +852-63613177

📍 Address: Saih Shuaib 3, Dubai Industrial City, Dubai, UAE

Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.